Terms & Conditions
Welcome to Redthorne LLC. These Terms & Conditions explain the rules for using our website, public materials, assessment related information, consulting information, Business Seal materials, and other digital content we make available. By using this site, you agree to these Terms. If you do not agree, please do not use the site.
1. Website Information Is Not a Client Engagement
The information on this site is provided for general business education, service evaluation, and informational purposes. Visiting the site, submitting a form, reading our materials, downloading resources, or contacting us does not create a client relationship. A Redthorne client relationship begins only when both parties sign a separate written agreement or engagement document.
2. Services Are Business Consulting Services
Redthorne provides business consulting services related to organizational stability, employee experience, retention risk, operational friction, workplace structure, and related business conditions. Our services may include the Organizational Stability Assessment, optional post assessment consulting, and Business Seal Verification. Redthorne does not provide legal, financial, medical, clinical, tax, accounting, insurance, or licensed human resources advice. You remain responsible for decisions about employment practices, legal compliance, employee discipline, workplace investigations, compensation, benefits, safety, and implementation.
Any recommendations, observations, findings, or materials we provide are intended to support business judgment. They do not replace advice from qualified legal, financial, medical, safety, compliance, or licensed HR professionals where those services are needed.
3. Assessment, Consulting, and Business Seal Limits
Redthorne’s work is designed to identify patterns, friction, strain, risk indicators, and business implications based on the information available during the engagement. We do not guarantee specific business results, employee retention outcomes, legal compliance, workplace safety outcomes, culture change, sales growth, recruiting performance, investor confidence, or future employee experience.
Business Seal Verification is a review process, not a purchased endorsement. Payment for verification does not guarantee that a Business Seal will be issued. Any issued Seal reflects Redthorne’s verification status at the time and under the terms stated in the applicable engagement, verification record, or Seal rules. Redthorne may deny, expire, suspend, or withdraw Seal status when appropriate.
4. Confidentiality, Privacy, and Employee Participation
Redthorne takes client and participant confidentiality seriously. We use information provided through our processes to perform the applicable assessment, consulting, verification, communication, reporting, and administrative work. We aim to report employee input through aggregated patterns and business relevant findings rather than treating individual employees as the product. However, confidentiality does not mean legal anonymity, and we cannot promise that every detail will be impossible to recognize in every situation, especially in very small organizations, small departments, or highly specific fact patterns.
5. Intellectual Property
All website content, service descriptions, assessment materials, question structures, logic paths, scoring approaches, frameworks, report formats, Business Seal materials, copy, visuals, names, marks, and other materials created or used by Redthorne are owned by Redthorne LLC unless otherwise stated. You may not copy, reproduce, republish, adapt, reverse engineer, distribute, sell, scrape, train systems on, or create derivative works from Redthorne materials without our prior written permission.
6. Acceptable Use
You agree not to misuse the site, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape or harvest content, bypass security measures, impersonate Redthorne or a Seal recipient, misrepresent Seal status, or use our materials in a way that is unlawful, misleading, harmful, or inconsistent with these Terms.
7. Third Party Tools and Links
Redthorne may use third party tools, platforms, forms, scheduling systems, payment systems, email systems, storage systems, automation tools, or website features to operate the business and deliver services. Third party websites or tools may have their own terms, privacy practices, and security practices. Redthorne is not responsible for the content, policies, performance, or availability of third party websites or services outside our control.
8. Payment, Scheduling, and Separate Agreements
Public pricing, service descriptions, timelines, and availability are informational unless they are included in a signed agreement or written quote from Redthorne. Assessment schedules, participation periods, consulting scope, Business Seal Verification requirements, invoice timing, renewal requirements, refund terms, and cancellation terms may be governed by a separate agreement, invoice, statement of work, or policy.
9. No Warranty
The site and public materials are provided on an as available basis. Redthorne does not warrant that the site will be uninterrupted, error free, perfectly secure, or free of harmful components. We make reasonable efforts to keep public information accurate and useful, but we do not guarantee that all content will remain complete, current, or appropriate for every organization’s specific circumstances.
10. Limitation of Liability
To the fullest extent permitted by law, Redthorne LLC and its members, officers, employees, contractors, and representatives will not be liable for indirect, incidental, special, consequential, punitive, exemplary, or similar damages arising from your use of the site, reliance on public materials, inability to access the site, or use of information provided through the site.
11. Indemnification
You agree to defend, indemnify, and hold harmless Redthorne LLC and its members, officers, employees, contractors, and representatives from claims, losses, liabilities, damages, costs, and expenses arising from your misuse of the site, violation of these Terms, unauthorized use of Redthorne materials, misrepresentation of Business Seal status, or violation of applicable law.
12. Governing Law and Disputes
These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any dispute related to these Terms or use of the site must be brought in the state or federal courts located in Massachusetts, unless a separate signed agreement between you and Redthorne states otherwise.
13. Changes to These Terms
We may update these Terms from time to time. Updates are effective when posted unless otherwise stated. Your continued use of the site after an update means you accept the revised Terms.
14. Contact
Questions about these Terms may be sent to hello@redthorneroots.com.